Track & Trace Your Shipment

We truly believe that only a good customer service will take our business further in the future. With this core believe, we committed ourselves to provide our highest quality of customer service and order fulfillment to you. We will process all in stock item purchases for shipping within 2-3 business days (Monday to Friday) , unless otherwise which we communicate with you via email.
 
When your order ships, we will email you a shipping confirmation with tracking information. You may also login to your account and check on your orders status for the tracking number.  To track your package, please refer to the below.
 

Express Shipment Tracking

If you have opted for express delivery, you should expect a delivery from us within the 5 to 10 business days depending on location. Our express deliveries is handled by established with proven track record courier company which is FedEx and DHL.
 
For FedEx shipment please visit:- http://www.fedex.com/
 
EMS** - For express shipment Singapore please visit:- https://www.pos.com.my/
 
 

Normal Registered Airmail Shipment Tracking

Package sent using Registered Airmail will be delivered by your own country official postal service. Example: USPS, Canada Post, Ceska Post, UK Royal Mail, Australia Post, etc. All Registered airmail will require a transit time of about 3 to 4 weeks before its reach your address. Transit time varies across country and locations. 
 
Singapore Post Airmail Package Tracking:-

You may track the package status by visiting Quantium Soulutions portal at https://www.singpost.com
 

Quantium Airmail Package Tracking:-

You may track the package status by visiting Quantium Soulutions portal at http://track.quantiumsolutions.com/ 
 

Malaysia Post Airmail Package Tracking:-

You may track the package status by visiting Pos Malaysia portal at https://www.pos.com.my/
 

DHL eCommerce Package Tracking:-

You may track the package status by visiting DHL eCommerce portal at https://ecommerceportal.dhl.com/track/ 
 
TAKE NOTE:  As of November 15 2021, DHL eCommerce shipment has ceased its Cross Border (International) airmail services. We will not be using DHL eCommerce mail from this date forward. If your package is shipped out prior to November 15 2021, it will be delivered and trackable using the above DHL eCommerce tracking website.
 
 

 

ContactLensHouse is retailer that sells contact lenses and other related products in an e-business environment. You are required to obtain a valid prescription by your eye care professional's and confirm that the order placed is in accordance to the said valid prescription as stipulated by your eye care professional's. Information on this site is provided for informational purposes only. It is not meant to substitute for the advice provided by your eye care professional's or other medical professional. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contacts. If you experience any pain or discomfort from your contact lens, discontinue use immediately and consult your eye care professional.